Our Patient Satisfaction Scores Exceed National Average

Our patients always come first and are at the center of everything that we do. This is why our patient satisfaction ratings exceed the national averages. How do we calculate patient satisfaction? We use Press Ganey, the industry’s recognized leader in health care performance improvement, to gather feedback from all of our patients so we can continue to always excel in providing you the highest quality of care.

High Ratings Mean Highly Satisfied Patients*





"A 1st class facility staffed by wonderful, caring professionals. Dr Clancy is the BEST!"

"Everyone was very professional and friendly and made the experience seamless. It can be a scary experience but at this facility and with this Doctor it was very streamlined and easy!"

"Very pleased with the courteous of the staff and the cleanliness of the facility. I worked health care for 33 years and would recommend your surgery center over any of the hospitals.keep up the excellent care and compassion!"

"The surgical center crew is efficient and the entire process from intake to discharge runs like a well oiled machine. Everyone was superb."

"It was stress relieving to find out I didn't need to stress."

"I have only compliments and encouragement for my experience at the surgical center."

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Care Centered on Our Patients

Press Ganey is one of the tools we voluntarily participate with in order to help us measure how well we are doing according to the people who matter most—you. They administer a specific kind of survey to our patients, the Consumer Assessment of Healthcare Providers and Systems Outpatient and Ambulatory Surgery Survey (OAS CAHPS). The Press Ganey CAHPS database is more than four times larger than any other competitor in the industry. We are not required to participate in this type of survey, but in order to gain valuable insights and experience, we do. Survey results are not required to be published, but in order to be transparent and provide the best representation of our center we choose to make those results available to our new and current patients.

About the Press Ganey Satisfaction Survey

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*National Benchmark for Patient Satisfaction and Likelihood to Recommend are 86% and 84% respectively.